Privacy Policy

Effective Date: November 6, 2026

Wake Forest Violin ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, submit an inquiry, request a quote, or book our services.

Our website is operated through Wix and our business is based in North Carolina, United States.

1. Information We Collect

We may collect personal information that you voluntarily provide when interacting with Wake Forest Violin, including:

Contact Information

Name
Email address
Telephone number
Mailing address, when needed

Wedding and Event Information

Wedding or event date
Venue and event location
Event type and approximate guest count
Event timeline and performance details
Music preferences and song requests
Names and contact information of relevant event coordinators or other individuals you authorize us to communicate with

Booking and Payment Information

Contract and booking details
Invoice and payment records
Payment method and transaction information

Payments may be processed through third-party providers, including Venmo, Zelle, and credit card payment processors. We do not intend to collect or store complete credit card or banking credentials through our website.

Communications

Messages submitted through our website inquiry form
Information provided through Band Pencil
Emails, telephone calls, and other communications with our business

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, pages visited, referring website, and general website usage information.

2. How We Collect Information

We collect information through several methods, including:

Website inquiry forms on wakeforestviolin.com
Band Pencil booking and inquiry forms
Direct email and telephone communications
Contracts, invoices, and booking documents
Payment transactions
Website cookies, analytics tools, and other technologies

3. How We Use Your Information

We use collected information for legitimate business purposes, including:

Responding to inquiries and providing pricing information.
Preparing proposals, contracts, and invoices.
Scheduling and managing wedding and event performances.
Communicating about musical selections and special song requests.
Coordinating with wedding planners, venues, officiants, and other authorized event contacts.
Processing payments and maintaining business records.
Providing customer service and responding to questions.
Improving our website and understanding visitor activity.
Protecting our business and complying with applicable legal requirements.

We may contact you by email or telephone regarding your inquiry, booking, event details, payments, or other matters related to services you have requested.

We will only send promotional communications where permitted by applicable law. You may opt out of promotional emails by following the unsubscribe instructions provided or contacting us directly.

4. Cookies and Website Analytics

Our website is hosted by Wix and may use cookies and similar technologies to support website functionality, security, and performance.

We may use Google Analytics to understand how visitors interact with our website, including which pages are visited, how visitors arrive at our site, and general browsing activity.

We also use Google Search Console to monitor website performance in Google Search, including search queries, website visibility, and indexing information.

These services may collect technical and usage information, such as browser information, device information, IP addresses, and website interaction data, depending on the tools and settings enabled.

Cookies and analytics technologies may be used by Wix and third-party providers, including Google. Their collection and use of information are also governed by their respective privacy policies.

You can manage cookies through your browser settings. Where applicable, you may also use the cookie preferences available on our website to manage nonessential cookies.

5. How We Share Your Information

We do not sell or rent personal information.

We may share information with third-party service providers when reasonably necessary to operate our business and provide requested services. These providers may include:

Wix: Website hosting, website functionality, and related services.
Band Pencil: Inquiry management, booking information, and event coordination.
Google: Website analytics and search-performance tools.
Venmo and Zelle: Payment processing and transaction services.
Credit Card Payment Processors: Secure payment processing.
Musicians and Event Professionals: Information necessary to coordinate a scheduled performance or fulfill your booking.

We may also disclose information when required by law, in response to valid legal requests, or when reasonably necessary to protect our rights, property, or business.

Third-party providers maintain their own privacy policies and practices. We encourage you to review those policies when using their services.

6. Data Storage, Retention, and Security

Information submitted through our website may be stored and processed through Wix and other business service providers, including Band Pencil.

We retain personal information for as long as reasonably necessary to respond to inquiries, fulfill bookings, maintain contracts and financial records, resolve disputes, and comply with applicable legal obligations.

We use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

In the event of a security breach involving covered personal information, we will provide notifications as required by applicable law, including North Carolina law where applicable.

7. Your Privacy Choices and Requests

You may contact us to request information about personal information we maintain about you, ask us to correct inaccurate information, or request deletion of information where appropriate.

You may also request that we stop sending promotional communications.

Certain information may need to be retained for contractual, legal, accounting, or legitimate business purposes.

To submit a privacy-related request, please contact us using the information listed below.

8. Children's Privacy

Our website and services are intended for adults planning weddings, private events, and other celebrations.

We do not knowingly collect personal information directly from children under the age of 13 through our website.

If you believe a child has submitted personal information to us, please contact us so that we can review and address the matter.

9. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or other external services.

We are not responsible for the privacy policies, content, or security practices of websites and services that we do not operate.

We encourage visitors to review the privacy policies of any third-party websites they visit.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website technology, or applicable legal requirements.

Any updates will be posted on this page with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Wake Forest Violin

Website: https://wakeforestviolin.com

Email: wakeforestviolin1@gmail.com

Telephone: 919-538-4190

Location: North Carolina, United States